:root{--blue:#0F4C81;--blue2:#1B6CA8;--orange:#F7941D;--bg:#F4F7FB;--text:#2D3748;--muted:#718096;--white:#fff;--border:#E2E8F0;--green:#2F855A;--red:#C53030;--yellow:#B7791F;--purple:#6B46C1}*{box-sizing:border-box}body{margin:0;font-family:Inter,Segoe UI,Arial,sans-serif;background:var(--bg);color:var(--text)}a{text-decoration:none;color:inherit}.app{display:flex;min-height:100vh}.sidebar{width:260px;background:linear-gradient(180deg,var(--blue),#07355c);color:#fff;padding:22px 16px;position:fixed;top:0;bottom:0;left:0}.brand{font-size:20px;font-weight:800;margin-bottom:28px;display:flex;gap:10px;align-items:center}.brand span{background:var(--orange);padding:8px 10px;border-radius:10px}.nav a{display:block;padding:12px 14px;border-radius:12px;color:#EAF4FF;margin-bottom:6px}.nav a:hover,.nav a.active{background:rgba(255,255,255,.12);border-left:4px solid var(--orange)}.main{margin-left:260px;width:calc(100% - 260px);padding:26px}.topbar{background:#fff;border:1px solid var(--border);border-radius:18px;padding:18px 22px;margin-bottom:22px;display:flex;justify-content:space-between;align-items:center;box-shadow:0 8px 25px rgba(15,76,129,.06)}.topbar h1{font-size:24px;margin:0}.muted{color:var(--muted)}.grid{display:grid;gap:18px}.grid-2{grid-template-columns:repeat(2,minmax(0,1fr))}.grid-3{grid-template-columns:repeat(3,minmax(0,1fr))}.grid-4{grid-template-columns:repeat(4,minmax(0,1fr))}.card{background:#fff;border:1px solid var(--border);border-radius:18px;padding:20px;box-shadow:0 8px 25px rgba(15,76,129,.06)}.stat{border-left:5px solid var(--orange)}.stat h3{font-size:13px;text-transform:uppercase;color:var(--muted);margin:0 0 8px}.stat .num{font-size:30px;font-weight:800;color:var(--blue)}.btn{display:inline-flex;align-items:center;gap:8px;border:none;border-radius:12px;padding:11px 16px;cursor:pointer;font-weight:700}.btn-primary{background:var(--orange);color:#fff}.btn-secondary{background:var(--blue2);color:#fff}.btn-light{background:#edf2f7;color:var(--text)}.btn-danger{background:var(--red);color:white}.form-section{margin-bottom:18px}.form-section h3{margin:0 0 14px;color:var(--blue)}label{display:block;font-weight:700;margin-bottom:7px}input,select,textarea{width:100%;padding:12px 13px;border:1px solid var(--border);border-radius:12px;background:#fff;font-size:14px}textarea{min-height:110px}.row{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;margin-bottom:14px}.table-wrap{overflow:auto}table{border-collapse:collapse;width:100%;background:#fff}th,td{text-align:left;padding:12px;border-bottom:1px solid var(--border);font-size:14px}th{color:var(--blue);background:#F8FAFC}.badge{display:inline-block;padding:6px 10px;border-radius:999px;font-size:12px;font-weight:800;background:#EDF2F7}.badge-open{background:#E6F0FA;color:var(--blue)}.badge-review-it,.badge-assigned{background:#FFF7E8;color:#B35A00}.badge-scheduled{background:#E9D8FD;color:var(--purple)}.badge-in-progress{background:#BEE3F8;color:#075985}.badge-resolved{background:#C6F6D5;color:#276749}.badge-closed,.badge-accepted{background:#C6F6D5;color:#276749}.badge-cancelled,.badge-need-follow-up{background:#FED7D7;color:#9B2C2C}.badge-pending,.badge-not-confirmed{background:#FEFCBF;color:#744210}.timeline{border-left:3px solid var(--blue2);padding-left:18px}.timeline-item{position:relative;padding:0 0 16px}.timeline-item:before{content:'';position:absolute;left:-27px;top:4px;width:14px;height:14px;background:var(--orange);border-radius:50%;border:3px solid #fff}.alert{padding:14px 16px;border-radius:14px;margin-bottom:18px}.alert-success{background:#C6F6D5;color:#276749}.alert-warning{background:#FEFCBF;color:#744210}.alert-danger{background:#FED7D7;color:#9B2C2C}.portal{max-width:1180px;margin:0 auto;padding:28px}.hero{background:linear-gradient(135deg,var(--blue),var(--blue2));color:#fff;border-radius:28px;padding:38px;margin-bottom:22px;display:flex;justify-content:space-between;align-items:center}.hero h1{font-size:36px;margin:0 0 8px}.portal-nav{display:flex;gap:10px;margin-bottom:18px}.portal-nav a{padding:12px 15px;border-radius:12px;background:#fff;color:var(--blue);font-weight:800;border:1px solid var(--border)}.calendar{display:grid;grid-template-columns:repeat(7,1fr);gap:10px}.day{background:#fff;border:1px solid var(--border);border-radius:14px;min-height:110px;padding:10px}.event{background:#E6F0FA;color:var(--blue);padding:6px;border-radius:8px;margin-top:6px;font-size:12px}@media(max-width:900px){.sidebar{position:relative;width:100%;height:auto}.app{display:block}.main{margin-left:0;width:100%}.row,.grid-2,.grid-3,.grid-4{grid-template-columns:1fr}.hero{display:block}.portal-nav{flex-wrap:wrap}}
.tabs{display:flex;gap:10px;flex-wrap:wrap}.tab{padding:10px 14px;border:1px solid var(--border);border-radius:12px;background:#fff;color:var(--blue);font-weight:800}.tab.active{background:var(--blue);color:#fff;border-color:var(--blue)}.actions{white-space:nowrap}.btn-sm{padding:7px 10px;border-radius:9px;font-size:12px}.card h3{margin-top:0;color:var(--blue)}